Comments on: AT&T service is terrible http://blog.dragonsoft.us/2008/08/19/att-service-is-terrible/ Talk about Technologies, Software Architecture and Management Tue, 31 Jan 2012 01:41:22 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Vytas Katilius http://blog.dragonsoft.us/2008/08/19/att-service-is-terrible/comment-page-1/#comment-12226 Vytas Katilius Fri, 11 Dec 2009 01:51:16 +0000 http://blog.dragonsoft.us/?p=295#comment-12226 My Experiences with AT&T are awful ... I bought 2 years of 3G direct connect service for my laptop, and at home it switches to edge for mot=re than 1/2 the time .. making it worthless .. when I complained they just reminded me I still had a year on my commitment ... the costomer service was Zero .. just pure fraud and greed My Experiences with AT&T are awful … I bought 2 years of 3G direct connect service for my laptop, and at home it switches to edge for mot=re than 1/2 the time .. making it worthless .. when I complained they just reminded me I still had a year on my commitment … the costomer service was Zero .. just pure fraud and greed

]]> By: Kyle Miller http://blog.dragonsoft.us/2008/08/19/att-service-is-terrible/comment-page-1/#comment-8901 Kyle Miller Thu, 21 Aug 2008 15:11:40 +0000 http://blog.dragonsoft.us/?p=295#comment-8901 I have been using cable since the @home days. Our market has been through the hands of @home, AT&T, Comcast, and now Time Warner. @home got things started. AT&T worked out the kinks. Comcast lowered speeds and raised prices. Time Warner has maintained price levels and taken service from 6Mbps to 16Mbps. They have also been giving me a complimentary upgrade to the highest level of service. I pay for the second to highest price. Recently, I had connectivity problems. I would experience random short connection drops. The Time Warner tech correctly identified the problem. The cable company that ran the cable from the cable splitter, around the house, and buried in the ground ran cable rated for inside use only. Time Warner upgraded the cable and reburied. All is well now. For telephone service, I use cell phones and ViaTalk VoIP. I've been happy with both. I have been using cable since the @home days. Our market has been through the hands of @home, AT&T, Comcast, and now Time Warner. @home got things started. AT&T worked out the kinks. Comcast lowered speeds and raised prices. Time Warner has maintained price levels and taken service from 6Mbps to 16Mbps. They have also been giving me a complimentary upgrade to the highest level of service. I pay for the second to highest price.

Recently, I had connectivity problems. I would experience random short connection drops. The Time Warner tech correctly identified the problem. The cable company that ran the cable from the cable splitter, around the house, and buried in the ground ran cable rated for inside use only. Time Warner upgraded the cable and reburied. All is well now.

For telephone service, I use cell phones and ViaTalk VoIP. I’ve been happy with both.

]]> By: Serge Dosyukov http://blog.dragonsoft.us/2008/08/19/att-service-is-terrible/comment-page-1/#comment-8899 Serge Dosyukov Wed, 20 Aug 2008 20:03:47 +0000 http://blog.dragonsoft.us/?p=295#comment-8899 Not that it is a good situation... I was assured that all my accounts are closed and inactive... I hope not to hear from them any time soon with any charges or unpaid balances. Note. If your charges are substential (over two years) and you can show that service was not delivered, you can always go into small claims court and force them to back up. Not that it is a good situation…
I was assured that all my accounts are closed and inactive… I hope not to hear from them any time soon with any charges or unpaid balances.
Note. If your charges are substential (over two years) and you can show that service was not delivered, you can always go into small claims court and force them to back up.

]]> By: CECollins http://blog.dragonsoft.us/2008/08/19/att-service-is-terrible/comment-page-1/#comment-8898 CECollins Wed, 20 Aug 2008 18:52:46 +0000 http://blog.dragonsoft.us/?p=295#comment-8898 Good to see someone else has had Ma Bell doing a tap dance on their head. It took me over 2 years to get them to stop billing me after switching to TMobile, leaving them with a credit they did not refund. Every month I was assured the problem was fixed, and the next month I always got another bill from them for their "service". I spent the last month calling their "support" 2 times an hour every day to complain. I finally got a letter saying I was not being charged, I was not their customer and that they would no longer bill me. Of course, they did keep the overcharges. Good to see someone else has had Ma Bell doing a tap dance on their head. It took me over 2 years to get them to stop billing me after switching to TMobile, leaving them with a credit they did not refund. Every month I was assured the problem was fixed, and the next month I always got another bill from them for their “service”. I spent the last month calling their “support” 2 times an hour every day to complain. I finally got a letter saying I was not being charged, I was not their customer and that they would no longer bill me. Of course, they did keep the overcharges.

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