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Posts Tagged ‘Crystal Reports’

Crystal Reports 2010 – rumors are out

It has been two years since Crystal Reports 2008 was released. It feels old now – no support for new .Net technologies, no support for new export formats, etc.

So question is – when we would see any of this?

Accordingly to Blair Wheadon,  Product Manager in the Volume Business Unit at SAP, our cries may be answered relatively soon.

Post is a nice summary and I hope features discussed would be in the final product.

Few highlights I pick for myself and with comments:

  • Crystal Reports Basic will no longer be included in Visual Studio 2010
    Finally! Every time I have to set-up Visual Studio environment, I have to make sure I do not bring CR Basic along since I have a full version instead.
    Do not worry “Crystal Reports for Visual Studio 2010 will be provided by SAP as a free download, no registration required“.
    We are committed to have a beta version at the time that Visual Studio 2010 goes GA. A production release will be no later than Q3 2010
  • There are slight changes in Licensing… as usual, read it through.
  • 64-bit run-time support.
    Good! Platform independent code for .Net applications.
  • New WPF Viewer
    Even better! No more .Net 2.0 assemblies (I hope)
  • New XLSX export to take advantage of the big grid for data-only Excel exports
    Finally! 64K page limit is inconvenient, to say the least.

You can read about other more or less important improvements in Blair’s post, but these are answers for questions I was looking for.

Crystal Reports 2008 and ASP.Net : speed up the first session

Did you ever noticed that after restart of the IIS ASP.Net page which has Crystal Reports Viewer would take much longer to come up?

Some of it is expected since on initial start up, a number of Crystal assemblies and objects need to be created and this does take time.
I want to emphasize that discussion below is related to the first run of any reports. We have to actually restart/reset IIS to see problem again.

Note: There was a question about IIS’ Application Pools recycling which could cause similar effect. Make sure your application pool is set properly.

Setting up a playground

Let’s assume ASP.Net pages were already migrated to use .Net 3.x and look at what happen behind the scene.

Remember that after restart IIS starts from ground up. This means several things in respect to our page content:

  • .Net assemblies need to be preloaded and validated if necessary.
    Since Crystal Reports 2008 comes as .Net 2.0-based core and we may already moved to .Net 3.x, CR2008 Engine and some additional files need to be loaded and validated aside from one which already used by any previously loaded pages.
  • For each session engine would create a cached version of RPT file in temp folder.
  • Some code would have to be brought to the client machine for Viewer to operate properly.
  • Database connection established, data retrieved, processed, paged and sent to the client Viewer.

That about it, now we ready to work with reports. Please notice that after that initial load, any other reports would come up faster. We could even close the browser or use another browser (ex. go from IE to FF) and it would be still faster than the first time, so there is something important about the first step above…

Combing the sand

Let’s try to break the IIS initialization process to get more detailed view.

Since we already had some ASP.Net pages loaded before coming to CR related page, we could disregard .Net core initialization procedure. It is there on IIS side: used and ready.

Ok, next thing is CR engine related stuff. There is some 5Mb of files in crystalreportviewers12 folder to support CR Viewer in ASP.Net and we need to send some of them over the network. In addition to that there is Crystal Reports Engine assemblies which need to be loaded by IIS at the time of the first use. And this is our spot to dig.

If we try and trace what exactly going on we would notice that aside from IIS loading a few dozen assemblies, there is also process associated with trying connect to CRL.VERISIGN.NET.

What is it?

“Problem” is that assemblies are Authenticode signed and therefore need to be verified or it technical terms they need to be checked against Certificate Revocation List (CRL) by Publisher for Code Access Security (CAS).

Default behavior is that they need to be verified by the certificate authority. If certificate is not present on the same machine (I have my doubts that SAP doing anything about that, but I could be wrong), validation need to be done via central repository mentioned above, or if machine does not have network/internet access the .NET thread might timeout waiting to connect.

Yes, by performing strong name signing of assemblies or placing the CA certificate on the same machine issue would be avoided, but it seems not being a case.

Building the castle

Since assemblies are provided by SAP, we cannot remove digital signature and it is a hassle to keep certificates current by obtaining them from CA every time they expire. Let’s concentrate on the Publisher mentioned above and turn it off.

It is all-or-nothing solution since it would require turning off CRC for the entire IIS.

When working with regular .Net apps, it can be done on the app level (assuming we already have fix for .Net 2.0) by adding the following section in <Application>.exe.config

<configuration>
  <runtime>
    <generatePublisherEvidence enabled="false"/>
  </runtime>
</configuration>

This new element described in this MSDN article. Interesting note there (why not to turn it then by default? Oh, security concerns… UAC anyone?):

We recommend that services use the <generatePublisherEvidence> element to improve startup performance. Using this element can also help avoid delays that can cause a time-out and the cancellation of the service startup.

Since there is no such config file for our ASP.Net app (web.config would not work here, because it defines settings that are only AppDomain wide and we need process wide for aspnet_isapi.dll being the hosting environment for the runtime), we would have to turn code access security (CAS) publisher policy off for the entire IIS.
There are two options:

  • Create a file called w3wp.exe.config (for IIS6, or aspnet_wp.exe.config for IIS5). This will affect all .NET based web applications on the system.
  • Or to specify this in machine.config, but then this affects every .NET application on the machine and is not available for override in individual Apps.

Adding the summer cabin

There is one more step which could be taken to improve performance by preloading some of the core assemblies while site visitor is doing something else.
I wouldn’t go into much details here, since it is implementation/application environment specific, but just give a hint:

  • some other place in application, create a background process which would create CR document object, load some not essential report file, retrieve some data and then disapear without the trace. This would allow Crystal Reports Engine being initialized in the background offsetting time needed for the actual CR related page load. Don’t force garbage collection though, this may cancel desired effect.

Results

In some situation I observed 50% to 70% drop in start-up time…
Have fun!

Expiration of CrystalReport Viewer pages with long running queries

Wow! It worked…

I continue my journey with Crystal Reports Viewer (CRV) inside ASP.Net pages.
Topic of this post is to discuss problems and solutions related to long running queries in CRV.

Before continue I would like to thank Daniel Paulsen from SAP team for his help resolving the issue discussed below.

What are we talking about here?

As it usually happens at some point there is to much data/not optimal query/broken indexes/etc and it is takes significant time to return a result for CR report. As a result ASP.Net page with CRV start to throw errors, acts erratically, and overall strange.

Since we know that it is ASP.net and CRV uses page state and session information then we have usual suspects - session timeout and execution timeout.

Easy? Not so fast… Lets time our query – if it is more then 10 but less then 20 minutes then reason is not an ASP.Net timeout, but CR Engine timeouts.

Crystal Reports Engine Timeouts

Aside from timeouts imposed by .net infrastructure, there are two others which are introduced by Crystal Report itself.

Symptoms:

  • Error similar to ‘Request timed out because there has been no reply from the server in N ms’
  • First Page of the report is displayed but attempt to go to the next page gives JS error related to invalid object ID
  • If report require parameter entry, they are requested again

Cause:

Crystal Reports by default has a timeout of 10 minutes (600,000 ms) before deciding that no data is returned by the query.
Depend on how code behind is implemented for the report page, timeout error may cause different problems and be hidden.

Solution:

Per Daniel’s suggestion I have changed the following settings to a bigger number and it did solve the problem for me

HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\Report Application Server\Client SDK\CorbaAdapter\WaitReplyTimeout = 600000

and

HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\Report Application Server\InprocServer\EnterpriseRequestTimeout = 600000

Final Note:

There are other settings which are allowed to be set for the CR engine as described in Developer’s Guide for CR 2008 under “Configuring your Web.Config file“. It worth to know about some of them.

How to set default file name for export from CrystalReportViewer in ASP.Net

I have had nice discussion about a new Crystal Reports based web-site today. And everything seems to be fine… Except users want to see a proper default name for the exported files…

Environment:

  • Crystal Reports 2008 engine
  • IIS 7
  • ASP.Net 3.0 page with CrystalReportViewer (CRV) being used to show report passed by parameter

When trying export as PDF (just an example), CRV defaults the name of the file to CrystalReportViewer1.pdf.
Not very nice since associated RPT name is MyVeryOwnReport.rpt and I have many other which I would expect export file at least inherit.

One would expect that Viewer would have a property allowing specify default export name. Not so fast… there is no such thing today exists.

After some head scratching and research, it just happen that Default Export File Name is actually based of the ID property value of the CRV which is still named as CrystalReportViewer1.

Options?

  1. Rename ID value of the control as something else. Still, if we use just one page and load reports dynamically, then it would not help much.
    // ReportPreview.aspx file
    <CR:CrystalReportViewer ID="MyVeryOwnExportFile" />
  2. Another option is to populate Default Export file name in the code
    // ReportPreview.aspx.cs file
    protected void Page_Init(object sender, EventArgs e)
    {
         ...
        // Load report here
        ...
        CrystalReportViewer1.ID = "MyVeryOwnExportFile";
    }

    It is important to have it set before any code would use it to manipulate a page view state and create references.

  3. Trying manually set export options for the Report instance, would not help much unfortunately since viewer would disregard it.
  4. Off course there is always an option of coding export functionality yourself and bypass built-in logic…

This concludes another Crystal Reports dance session.

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